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Asked Your Gardener to Do Extra Work? How Homeowners Should Handle It

It is common to notice another job once a gardener is already at the property: an extra shrub to cut back, a bed to clear or a patch that suddenly looks untidy. Small additions may be easy to absorb, but others can change the visit, the waste volume and the final price. The safest approach is to treat extra work as a change to the agreed job rather than assuming it is automatically included.

Describe the extra task precisely

“Can you tidy that as well?” is open to interpretation. Point out the exact area and explain the result you want. A clear request helps the gardener judge whether it is a five-minute addition or a separate piece of work.

Ask whether there is time to do it properly

The gardener may have another booking after yours or may still need the remaining time to complete the original scope. Ask whether the extra task fits the visit without sacrificing agreed priorities.

Check whether different tools or materials are needed

Extra pruning, planting or clearance may require equipment or materials that were not brought for the booked job. Do not pressure the gardener to improvise with unsuitable tools simply because the request seems small.

Ask about the price before work starts

If the additional work changes the commercial scope, ask how it will be charged before the gardener begins. A written message or updated quote is useful where the extra work is significant.

Citizens Advice recommends keeping home-improvement agreements and later changes clear. The same principle is useful for gardening work: both sides should understand what has changed.

Include the effect on green waste

An extra hedge, shrub or clearance job can create much more waste than expected. Ask whether removal is still included and whether the gardener has capacity to take the additional material away.

Protect the original priorities

If time is limited, decide whether the extra task should replace part of the original work or be booked separately. Do not assume everything can simply be added without affecting the rest of the visit.

Keep bigger additions separate

A request that changes the scale of the job may deserve a separate visit or quote. Examples include major hedge reduction, new planting schemes, significant clearance or work requiring specialist equipment.

Record what you agreed

For any meaningful addition, keep a simple written record of the extra work, price and whether it changes the completion of the original job. This reduces disagreements when the invoice arrives.

Use repeated extras to improve future bookings

If you keep asking for the same additional task, consider adding it to the regular scope. A recurring need is easier to price and plan when it is treated as planned work rather than a surprise every visit.

Bottom line

Extra gardening work is easiest to manage when you pause before saying “yes, just do it.” Clarify the task, check the time and tools, agree the price and confirm what happens to the original priorities and waste. Small additions can stay simple without becoming vague.

Sources

Supporting evidence: extra work should stay separate from the original agreed scope

Citizens Advice guidance supports keeping agreed work and later changes clear. For homeowners, this means an extra gardening request should not silently disappear into the original booking if it affects time, price, materials or waste.

Practical limitation: an on-the-spot request does not oblige the gardener to complete unplanned or unsafe work immediately.

Frequently Asked Questions

Can I ask my gardener to do extra jobs during a visit?

Yes, but check whether there is enough time, whether different tools are needed and whether the price changes.

Is green-waste removal automatically included for extra work?

No. Ask whether the added waste is still covered by the agreed service.

Should large extras be quoted separately?

Usually, yes. Bigger changes are easier to manage when scope and price are confirmed before work starts.