Comparing tradespeople fairly starts with making sure each person is pricing the same job. A low headline figure can simply reflect a shorter scope, different materials or missing preparation, waste removal, VAT or finishing work.
Get several written quotes
Citizens Advice recommends trying to get written quotes from at least three different traders before deciding who to use. A written quote gives you something concrete to compare and a record of what was agreed.
Citizens Advice also distinguishes a quote from an estimate: a quote is a fixed price for the agreed work, while an estimate is a rough indication and can change more easily.
Give each trader the same brief
List the rooms, tasks, products and outcomes you expect. Where drawings, product choices or quantities are already known, give the same information to each bidder. If a contractor has priced a different specification, identify that before comparing totals.
For uncertain work, such as opening up an older wall or floor, ask what has been assumed and how extra work would be agreed.
Compare the scope line by line
Check preparation, labour, materials, access, protection, waste removal, making good, finishing and any specialist work. Citizens Advice says a quote should set out the work and materials, the fixed total, how long the price is valid, whether VAT is included and when the price can change.
This makes exclusions easier to spot. A bathroom quote that excludes waste removal and making good after electrical work is not directly comparable with one that includes both.
Check VAT and allowances
Do not assume every headline figure treats VAT in the same way. Confirm whether VAT applies and whether it is included. Also identify provisional sums or allowances and what happens if the actual product costs more or less.
Understand when the price can change
Citizens Advice says a trader generally cannot simply charge more than an agreed quote unless, for example, you request extra work, you agree to additional necessary work, or there was a genuine mistake in the written calculation. Recording changes in writing helps avoid later disputes.
Check insurance and relevant competence
Citizens Advice recommends checking that the trader has appropriate insurance. Depending on the job this may include public liability insurance, employers' liability insurance, professional indemnity insurance or contractors' all-risk cover.
Separate this from trade-specific checks. Gas work, electrical work and other regulated activities can require particular competence or registration, which should be verified for the actual work being undertaken.
Know the basic consumer-law position
Under section 49 of the Consumer Rights Act 2015, a trader providing a service to a consumer must perform that service with reasonable care and skill. Information the trader gives about the service can also become binding where the consumer relies on it when entering the contract.
This does not mean every disagreement automatically proves a legal breach, but it is another reason to keep the agreed scope, written quote, variations and relevant correspondence.
A practical comparison method
For a Northampton bathroom renovation, put each quote into the same checklist: demolition, disposal, plumbing, electrical work, wall preparation, waterproofing, tiling, sanitaryware, decoration, VAT, programme, payment terms and exclusions. Differences become obvious once the same categories are compared side by side.
Then send the same clarification questions to each trader. The aim is not to force every quote into identical wording, but to understand what result each price actually buys.
Sources and verification
- Citizens Advice — Before you get work done on your home: recommendation to obtain at least three written quotes, quote-versus-estimate distinction, quote contents and insurance checks.
- Consumer Rights Act 2015, section 49: services must be performed with reasonable care and skill.
- Consumer Rights Act 2015, section 50: certain information about the trader or service can become binding.
Consumer guidance and remedies can depend on jurisdiction and circumstances. The article is general information, not legal advice.